Clear, simple answers about payment processing, so you can choose the right setup for your business with confidence.
Merchant services don't have to be confusing. Whether you're opening your first merchant account or you've been taking cards for years, these are the questions business owners ask us most often.
Read through the answers below to see how CardConnect can simplify the way you get paid and help move your business forward. Don't see your question? Call us or send us a message and a CardConnect specialist will help.
Not long at all. With CardConnect, most businesses are ready to start accepting credit card payments within two business days. Reach out to our team and we'll get the process started.
You'll receive the latest point-of-sale equipment, including a POS system, a card reader and a mobile card reader. We offer readers that take chip cards, magnetic stripe swipes and contactless tap payments, so you can choose the setup that fits the way you sell — and when you sign up, the POS hardware is on us.
We support businesses across a wide range of industries, including retail, restaurants, automotive, healthcare, hotels and lodging, travel and many more. Contact us to find out how we can help your business.
There's no one-size-fits-all rate. Your merchant fee is built around your business, your budget and your needs. Ask us for a free, customized quote — and if we can't give you the lowest rate, we pay you $250.
When a customer pays with a credit or debit card, the transaction details are sent securely to your payment processor. The processor checks with the customer's bank to approve the payment, and the funds are then moved into your merchant account.
A merchant service provider connects your business with the banks behind every card payment. That covers the secure tools you use to accept payments, plus reporting and transaction management, so everything to do with getting paid runs smoothly.
Yes. We set you up to take in-person payments on POS hardware and online payments through payment gateways, hosted payment pages and virtual terminals — all on one merchant account.
Through advanced security including point-to-point encryption (P2PE) and tokenization, so card data is encrypted and replaced with tokens rather than stored in your systems.
You get 24/7 technical support from our dedicated team, plus a dedicated account manager who knows your business.
We approve 98% of applications, so whether you're a brand-new business or an established company, there's a very good chance we can get you set up to accept card payments.