Question 1

Where is Card Connect located?

Accepted Answer

We're at 403 18th St, Virginia Beach, VA 23451. You can reach us by phone, live chat or email at rich@cardconnectcommerce.com.

Question 2

What kinds of businesses do you work with?

Accepted Answer

Every size. We offer Small Business Merchant Services, Mid-Size Business Merchant Services and Enterprise Merchant Services, and we tailor rates to your specific needs.

Question 3

Can I accept payments both in person and online?

Accepted Answer

Yes. We handle in-person payment acceptance with Clover hardware and online payment processing through our payment gateways, so you can take payment however your customers prefer to shop.

Question 4

How is my customers' card data protected?

Accepted Answer

Through top-tier security capabilities, including P2PE (point-to-point encryption) and tokenization, so transactions stay safe for you and for your customers.

Question 5

What support do I get after I'm set up?

Accepted Answer

A 24/7 dedicated support team of highly trained professionals. You can contact us by phone, live chat or email.

Question 6

Is a quote free?

Accepted Answer

Yes. Quotes are free with no obligation and no hidden fees, and we'll compare them against what you're paying now.

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